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Contact

How can we help?

Use the address that best matches your question. We read every useful bug report and correction.

Product support

For a failed conversion, unexpected output, accessibility issue, or correction to a guide, email support@pdfmk.com.

Please include the tool name, browser and operating system, the step that failed, and the exact error message. Do not attach a confidential document. If a sample is needed, create a small redacted file that reproduces the problem.

Privacy and legal

Privacy requests can be sent to privacy@pdfmk.com. Questions about the terms of service can be sent to legal@pdfmk.com.

Responsible security reports

If you believe you found a vulnerability, email security@pdfmk.com with steps to reproduce it. Please do not access another person's files, disrupt the service, or include sensitive data in your report.